Daily Archives: November 3, 2014

Can the SDI pass-through be used for recording?

Published on November 3, 2014 in sections FAQ, Hardware, Letus Helix

Due to the nature of the slip ring connections used in the SDI pass-through, we do not recommend using the SDI pass-through as a recording source. We only recommend the SDI pass-through as a preview source, when doing 360 degree rolls with the Helix. We recommend connecting your recording sources directly to the camera.

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The GUI says “Motor is missing steps”. What does that mean?

Published on November 3, 2014 in sections Hardware, Software

You may see a red error message in the GUI that states “Motor is missing steps”. You can ignore that error. It is not applicable to the Helix and will not impair functionality.

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